Effective Date: 30 June 2026
Welcome to HomeBasket.
HomeBasket ("HomeBasket", "we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use the HomeBasket mobile application and related services.
By creating an account or using HomeBasket, you agree to the collection and use of your information as described in this Privacy Policy.
We collect information that you provide directly to us and information generated through your use of HomeBasket.
When you create an account, we may collect:
If you sign in using Google, we do not receive or store your Google account password.
When you scan or upload receipts, we may collect:
Receipt images are securely stored in your account so you can access them later.
To provide HomeBasket features, we also store:
We use your information to:
We do not sell your personal information.
We do not use your receipt data or grocery purchases for advertising purposes.
HomeBasket uses artificial intelligence (AI) and optical character recognition (OCR) to analyse receipt images.
When you upload a receipt, the image is processed to identify information such as:
Although we continually improve our AI models, extracted information may occasionally contain errors. Users should review and edit receipt information where necessary.
Your information, including receipt images and shopping records, is securely stored as part of your HomeBasket account.
We implement reasonable administrative, technical and organisational safeguards to help protect your information against unauthorised access, disclosure, alteration or destruction.
While we take reasonable steps to secure your information, no online service can guarantee absolute security.
We do not sell, rent or trade your personal information.
We may share your information only with trusted service providers that help us operate HomeBasket, including providers of:
These service providers are authorised to process your information only as necessary to provide HomeBasket's services.
We may also disclose information where required by law or to protect our legal rights.
We may use analytics tools to understand how HomeBasket is used, improve app performance and enhance the user experience.
Where possible, analytics information is collected in an aggregated or anonymised form and is not intended to personally identify users.
You may:
If you choose to delete your account, we will delete your personal information and receipt data within a reasonable period unless we are legally required to retain certain information.
HomeBasket relies on trusted third party service providers to deliver certain features, including authentication, cloud storage, analytics, AI processing and application hosting.
These providers process your information only as necessary to provide HomeBasket's services and in accordance with their own privacy and security practices.
HomeBasket is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices.
The latest version will always be available within the HomeBasket application. Continued use of HomeBasket after any changes indicates your acceptance of the updated Privacy Policy.
We are committed to maintaining the privacy of your data. Our staff and administrators do not access your personal grocery records, receipt images, or shopping history, except when explicitly required to troubleshoot a technical issue you have reported or to comply with applicable legal obligations.
In such limited cases, access is strictly controlled, logged, and limited to the minimum data necessary to resolve the issue. Access is only granted for the duration of the support or compliance need.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
HomeBasket Support
Email: support@homebasket.app